Job Description
Join our dynamic team at Sunset Hospitality Group, where we celebrate Miami's vibrant energy! We're seeking enthusiastic shift workers to deliver exceptional guest experiences at our premier downtown hotel. Enjoy weekly pay, flexible scheduling, and career growth opportunities in the heart of Florida's hospitality capital. Our competitive benefits package includes complimentary accommodation discounts, meal allowances, and comprehensive training programs.
Responsibilities
- Provide exceptional guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out processes with precision and efficiency
- Maintain cleanliness and safety standards in guest rooms and common areas
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly using our service standards
- Operate hotel management systems (PMS) and POS technology
- Assist with event setup and guest transportation coordination
- Adhere to all health and safety protocols during all shifts
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Flexible availability to work nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand for extended periods and lift up to 30 lbs
- Basic computer literacy with Microsoft Office suite
- Valid Florida driver's license (for shuttle drivers)
- Bilingual English/Spanish highly valued
- Must pass background check and drug screening