Job Description
Join our dynamic hospitality team at Grand Hospitality Group and enjoy the stability of weekly pay while serving guests in El Paso's vibrant hotel scene. We're seeking dedicated shift workers to ensure exceptional guest experiences across our 24/7 operations. This role offers competitive hourly wages, flexible scheduling, and opportunities for advancement within our growing portfolio of premium properties.
Responsibilities
- Provide exceptional customer service during assigned shifts (front desk, housekeeping, or maintenance)
- Manage guest check-ins/check-outs efficiently using our property management system
- Maintain cleanliness and safety standards in all public and guest areas
- Respond promptly to guest requests and resolve issues with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Follow all hotel security protocols and emergency procedures
- Complete accurate shift reports and handover documentation
Qualifications
- Previous hospitality or customer service experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer literacy and comfort with digital systems
- Valid Texas driver's license (for maintenance roles)
- Ability to stand/walk for extended periods and lift up to 30 lbs
- High school diploma or equivalent required
- Must pass background check and drug screening