Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive training, and opportunities for career growth in a dynamic environment. Immediate openings available at our downtown Columbus location.
Responsibilities
- Check guests in/out efficiently using our property management system
- Answer phone calls and manage reservations with professionalism
- Assist guests with inquiries, recommendations, and special requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and customer service mindset
- Must pass background check