Job Description
Join our award-winning downtown Raleigh hotel and experience the future of hospitality with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying the financial flexibility of same-day compensation. As a key member of our team, you'll create memorable stays for business and leisure travelers in North Carolina's capital city. Enjoy competitive wages, comprehensive benefits, and a vibrant work culture that values your dedication. Apply today and start earning tomorrow!
Responsibilities
- Check in/out guests efficiently using property management systems
- Process payments and manage cash handling procedures
- Resolve guest inquiries with prompt, personalized solutions
- Coordinate housekeeping and maintenance requests
- Upsell room upgrades and amenities to maximize revenue
- Maintain accurate reservation records and billing information
- Collaborate with security team during emergency situations
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid North Carolina driver's license preferred
- Must pass background check and drug screening