Job Description
Join our award-winning team at Grand Hospitality Group and unlock career opportunities in New York's vibrant hospitality scene! We're seeking dedicated shift workers who thrive in dynamic environments and value timely compensation. Enjoy the flexibility of rotating shifts, competitive paychecks delivered weekly, and comprehensive benefits including health insurance and retirement plans. Our luxury Manhattan hotel offers unparalleled growth potential, on-the-job training, and a supportive culture where your hard work is recognized and rewarded.
Responsibilities
- Deliver exceptional guest service during check-in, check-out, and throughout shifts
- Manage room assignments and reservation systems with precision
- Handle cash transactions and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Respond promptly to guest inquiries and resolve service issues
- Ensure lobby areas remain pristine and welcoming at all times
- Adhere to all safety protocols and emergency procedures
- Train new team members on hotel systems and standards
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in reservation software and basic computer operations
- Valid New York State driver's license (if required for errands)
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 30 pounds
- Fluency in English; Spanish proficiency a plus