Job Description
Join Nashville's premier luxury hotel and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown Music City landmark. As part of our award-winning team, you'll gain hands-on training in front desk operations, guest relations, and service excellence.
Our comprehensive onboarding program includes mentorship from industry veterans and pathways to advancement. Enjoy competitive benefits, flexible scheduling, and a vibrant work environment surrounded by Nashville's top attractions. Whether you're a recent graduate or career changer, this is your opportunity to grow with a leader in Tennessee's thriving hospitality sector.
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage reservation systems and handle billing inquiries
- Coordinate housekeeping and maintenance requests
- Resolve guest concerns with proactive problem-solving
- Execute daily safety and cleanliness protocols
- Collaborate across departments for seamless operations
- Assist with luggage and concierge services
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible hours including nights/weekends
- Strong attention to detail and organization
- Team-oriented mindset with service focus
- Physical stamina for extended standing and walking
- Tennessee hospitality license preferred