Job Description
Join our dynamic hotel team in Charlotte, NC and enjoy the flexibility of daily pay! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our premier downtown location. As a leader in premium hotel staffing, we offer competitive hourly rates with same-day payment processing, comprehensive benefits, and growth opportunities within our expanding network.
Why Choose Us?
• Daily pay via direct deposit
• Free meals and uniform allowance
• Paid training and certifications
• Employee discounts on hotel stays
• Health insurance and 401(k) options
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping roles
- Process check-ins/check-outs efficiently using property management systems
- Maintain pristine guest rooms and public areas to brand standards
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional departments for seamless operations
- Adhere to safety protocols and emergency procedures
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and POS system knowledge
- Valid North Carolina driver's license (if driving required)
- Ability to stand/walk for extended periods
- Attention to detail and problem-solving abilities
- Must pass background check and drug screening