Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking passionate individuals to join our award-winning team in the heart of Manhattan. As an entry-level hotel staff member, you'll be the face of our luxury establishment, delivering exceptional guest experiences while building valuable industry skills. Enjoy competitive compensation, comprehensive training, and clear pathways for advancement within our global network.
Our vibrant work environment celebrates diversity, teamwork, and professional growth. Whether you're starting your career or seeking a fresh opportunity, this role offers the perfect foundation to thrive in New York's dynamic hospitality scene. Apply today to become part of a team that creates unforgettable moments!
Responsibilities
- Provide exceptional guest service through warm greetings and efficient check-in/check-out processes
- Assist with luggage handling, room service coordination, and guest inquiries
- Maintain pristine cleanliness of public areas and guest rooms following brand standards
- Collaborate with departments to resolve guest requests and ensure seamless operations
- Uphold safety protocols and emergency procedures for guest and staff wellbeing
- Process payments and manage billing transactions accurately
- Support event setups and conference services as needed
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic computer literacy and POS system familiarity
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization in the United States