Job Description
Join our award-winning hospitality team as a Front Desk Agent in vibrant Albuquerque, NM! We offer competitive weekly pay, flexible shift schedules, and a supportive work environment. Perfect for energetic professionals who thrive in fast-paced settings. Enjoy career growth opportunities, comprehensive benefits, and the chance to showcase your exceptional customer service skills. Apply today and transform your career in New Mexico's premier hospitality destination!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized lobby area
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Strong attention to detail and multitasking abilities
- Basic math and cash handling skills
- Positive attitude and professional appearance