Job Description
Join our award-winning luxury hotel in the heart of Atlanta! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences through our 24/7 operations. Enjoy competitive benefits, career growth opportunities, and a dynamic work environment in one of America's most vibrant cities.
Responsibilities
- Provide exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Manage shift operations with attention to detail and efficiency
- Handle guest inquiries, check-ins/check-outs, and reservation management
- Maintain high standards of cleanliness and safety protocols
- Collaborate with cross-functional teams during peak hours and events
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year of hotel or hospitality experience
- Flexibility to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Basic computer proficiency (reservation systems, POS)
- Valid food handler certification (preferred)
- High school diploma or equivalent required