Job Description
Join our award-winning team at Grand Plaza Hotel in Kansas City, MO! We're urgently seeking passionate hospitality professionals to fill multiple immediate hire positions. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of downtown. Perfect for career starters or seasoned professionals ready to make an impact.
Responsibilities
- Deliver exceptional guest experiences through personalized service
- Manage check-in/check-out procedures with efficiency and accuracy
- Resolve guest inquiries and concerns promptly and professionally
- Maintain pristine room standards and public area cleanliness
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to safety protocols and brand service standards
Qualifications
- Minimum 1 year hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency for reservation systems
- High school diploma or equivalent required
- Valid driver's license (if applicable to role)