Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of Oakland! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in a dynamic environment. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities. Apply today to start your rewarding career in the heart of California!
Responsibilities
- Provide exceptional guest service at the front desk, check-in/out, and reservation management
- Maintain pristine guest rooms and common areas with meticulous attention to detail
- Coordinate with housekeeping, maintenance, and food service teams for seamless operations
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Adhere to all safety protocols and brand standards consistently
- Assist with event setup and special guest requests as needed
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Valid work authorization for immediate employment
- Basic computer proficiency (PMS systems a plus)
- Flexible availability including weekends and holidays
- Positive attitude and commitment to teamwork