Job Description
Join Kansas City's premier hospitality destination! Grand Plaza Hotel is urgently seeking passionate hotel professionals to fill immediate full-time positions. We offer competitive compensation, comprehensive benefits, and career growth opportunities in the heart of downtown. Whether you're a seasoned hospitality veteran or eager to start your career, our dynamic team values dedication and exceptional guest service.
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage front desk operations including check-in/check-out, reservations, and billing
- Maintain pristine guest rooms and common areas following brand standards
- Coordinate with housekeeping, maintenance, and food service teams
- Resolve guest inquiries and concerns promptly and professionally
- Adhere to safety protocols and emergency procedures
- Utilize property management systems efficiently
Qualifications
- High school diploma or equivalent required
- Previous hotel/hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and proficiency with reservation systems
- Physical stamina to stand/walk for extended periods
- Valid driver's license if transportation needed
- Positive attitude and commitment to teamwork