Job Description
Join our award-winning luxury hotel in downtown Louisville! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in a dynamic environment. With immediate openings across departments, this is your chance to build a rewarding career in one of Kentucky's most iconic destinations.
Our premium hotel offers competitive compensation, comprehensive benefits, and growth opportunities for dedicated team members. Enjoy working in a state-of-the-art facility with modern amenities and a supportive management team committed to your success.
Responsibilities
- Deliver outstanding guest service with a warm and professional demeanor
- Maintain immaculate guest rooms and common areas according to brand standards
- Handle guest inquiries and resolve issues promptly and effectively
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety, hygiene, and compliance protocols
- Process check-ins/check-outs and manage reservations efficiently
- Contribute to a positive team environment through proactive communication
Qualifications
- Previous hotel or hospitality experience preferred
- Strong customer service orientation with problem-solving skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Basic computer literacy and POS system familiarity
- Physical stamina to stand for extended periods and lift up to 30 lbs
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening