Job Description
Join our award-winning luxury hotel in the heart of Baltimore! We're seeking passionate hospitality professionals to fill immediate full-time positions. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic environment. Perfect for energetic individuals ready to deliver exceptional guest experiences.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage front desk operations including check-in/check-out procedures
- Coordinate housekeeping and maintenance requests efficiently
- Assist with event setup and guest concierge services
- Maintain strict safety and sanitation standards
- Collaborate with cross-functional teams to ensure seamless operations
- Handle guest inquiries and resolve issues promptly
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with hotel management systems
- Valid Maryland food handler's preferred
- Ability to stand for extended periods
- Positive attitude and teamwork mentality
- Must pass background check and drug screening