Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're seeking passionate hotel professionals to deliver exceptional guest experiences. Immediate openings available for dedicated individuals who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of DC's most iconic destinations.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out procedures with accuracy and efficiency
- Handle guest inquiries and resolve issues promptly
- Maintain immaculate room standards and common areas
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all health, safety, and brand standards
- Process payments and manage cash handling procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency and POS system knowledge
- Valid driver's license (for valet positions)
- Ability to lift 25 pounds and stand for extended periods
- High school diploma or equivalent required
- Customer service certification a plus