Job Description
Join our award-winning team in the heart of San Jose! We're seeking passionate hospitality professionals to deliver exceptional guest experiences at our premier downtown hotel.
Grand Plaza Hospitality Group is offering immediate full-time positions for dedicated individuals who thrive in fast-paced environments. Our San Jose location offers competitive pay, comprehensive benefits, and career growth opportunities. If you're ready to make a difference in the hospitality industry, we encourage you to apply today!
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Manage front desk operations including check-in/out and reservations
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues promptly
- Assist with event setup and special guest requests
- Maintain accurate guest records and billing information
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid California driver's license (if required for position)
- Ability to lift 25 pounds and stand for extended periods
- Fluency in English; bilingual Spanish preferred