Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Perfect for detail-oriented individuals who thrive in fast-paced settings.
Responsibilities
- Deliver personalized guest services exceeding expectations
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Upsell premium services and amenities
- Maintain strict cleanliness and safety standards
- Process payments and manage financial transactions
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and problem-solving skills
- Flexible schedule availability (nights/weekends)
- Valid US work authorization required
- Basic computer literacy (PMS systems)
- Professional appearance and demeanor
- Ability to lift 25 lbs occasionally
- Food handler's certification a plus