Job Description
Are you looking for a rewarding career in the hospitality industry in Washington D.C.?
Grand Metropolitan Washington is seeking dedicated individuals to join our dynamic team. We pride ourselves on delivering exceptional service and offer competitive pay with daily pay options for our valued employees. Join us and be part of a team that values your hard work and dedication.
We are currently hiring for various positions including Front Desk, Housekeeping, and Houseman roles. If you have a passion for hospitality and want to work in a premium environment, we want to hear from you.
Responsibilities
- Guest Services: Provide a warm, welcoming experience for all guests, including check-in and check-out procedures, answering inquiries, and resolving complaints efficiently.
- Housekeeping Maintenance: Ensure guest rooms and public areas are immaculate, tidy, and well-stocked with amenities according to our high standards.
- Front Desk Operations: Manage reservations, process payments, and handle correspondence in a professional and timely manner.
- Security & Safety: Monitor the premises to ensure the safety and security of guests and staff, reporting any irregularities to management immediately.
- Team Collaboration: Work closely with fellow staff members to ensure smooth daily operations and a cohesive team environment.
Qualifications
- Experience: Previous experience in the hospitality or customer service industry is preferred but not required for entry-level roles.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Flexibility to work varying shifts, including weekends and holidays.
- Professionalism: A polished, professional appearance and demeanor.
- Physical Stamina: Ability to stand for long periods and lift moderate weights (up to 20 lbs) as required by the role.