Job Description
Join our award-winning team at the Grand Pacific Hotel in Long Beach, CA! We're urgently hiring passionate hotel professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a vibrant work culture in Southern California's premier coastal destination.
What We Offer:
- Health, dental, and vision insurance
- 401(k) with company match
- Employee discounts on hotel stays and dining
- Career advancement opportunities
- Free parking and meal benefits
Responsibilities
- Deliver outstanding customer service across all hotel departments
- Manage guest check-in/check-out procedures efficiently
- Maintain pristine room standards and public areas
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues
- Process payments and manage billing systems
- Assist with event setup and banquet services
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (if driving required)
- Basic computer proficiency (MS Office, reservation systems)
- Food Handler/ServSafe certification (for food service roles)
- Ability to lift 30 lbs and stand for extended periods