Job Description
Join the award-winning team at Seaside Grand Hotel, where ocean views meet exceptional hospitality! We're seeking passionate individuals to elevate our guest experience in the heart of Long Beach. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of California's premier coastal destinations. Apply today and become part of our family dedicated to creating unforgettable memories.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Maintain pristine room standards with detailed housekeeping protocols
- Coordinate with multiple departments to resolve guest requests efficiently
- Operate property management systems and reservation platforms
- Execute upselling strategies for premium services and amenities
- Ensure strict adherence to safety and sanitation standards
- Collaborate with team members during peak periods and special events
Qualifications
- Minimum 1 year hospitality or customer service experience
- Valid California Food Handler's Card (or ability to obtain within 30 days)
- Proficiency in hotel management software (Opera, etc.)
- Excellent communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling capabilities
- Strong attention to detail and problem-solving abilities
- Must pass background check and drug screening