Job Description
Join our award-winning luxury hotel in the heart of Fort Worth! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. Apply now to become part of our dedicated team!
Responsibilities
- Provide exceptional customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Maintain cleanliness and safety standards in public areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing systems
- Assist with event setup and guest activities
Qualifications
- High school diploma or equivalent required
- 1+ years of hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency
- Valid Texas driver's license (if driving required)
- Ability to lift 25 lbs and stand for extended periods