Job Description
Join our award-winning luxury hotel in the heart of Houston! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. As part of our dynamic team, you'll enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of Texas' most vibrant cities.
Why Work With Us?
• Industry-leading training programs
• Health, dental, and vision insurance
• Employee discounts and travel perks
• Recognition programs for outstanding performance
• Career advancement opportunities
Responsibilities
- Deliver exceptional customer service to all hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold brand standards and cleanliness protocols
- Assist with event coordination and special requests
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Proficiency with hotel management software (Opera, etc.)
- Problem-solving abilities under pressure
- Valid Texas Food Handler's certification (preferred)
- Basic first aid/CPR certification (preferred)
- High school diploma or equivalent required