Job Description
Are you passionate about hospitality and looking for a rewarding career in the heart of the Midwest? Grand Columbus Hospitality is currently seeking dedicated, service-oriented individuals to join our dynamic team.
As one of Columbus’s premier hospitality destinations, we pride ourselves on providing exceptional experiences for our guests. We are looking for part-time staff who thrive in a fast-paced environment and are ready to contribute to a culture of excellence.
Responsibilities
- Guest Relations: Welcome guests with warmth and professionalism, ensuring a memorable check-in and check-out experience.
- Front Desk Support: Assist with reservation management, answering inquiries, and processing payments efficiently.
- Housekeeping Coordination: Collaborate with housekeeping teams to maintain pristine room conditions and common areas.
- Event Support: Assist with set-up and break-down for hotel events and conferences.
- Problem Resolution: Address guest concerns promptly and effectively, escalating issues when necessary.
- Administrative Tasks: Maintain accurate logs, update guest profiles, and manage daily communications.
Qualifications
- Experience: Previous experience in hospitality, customer service, or the hotel industry is preferred.
- Availability: Flexibility to work evenings, weekends, and holidays is essential.
- Communication: Excellent verbal and written communication skills in English.
- Professionalism: A polished appearance and professional demeanor.
- Technical Proficiency: Basic computer literacy and familiarity with property management systems.
- Education: High school diploma or GED required.