Job Description
Join our award-winning team at Grand River Hotel Sacramento! We're urgently seeking passionate hotel staff to deliver exceptional guest experiences in California's vibrant capital. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a luxurious downtown setting. Perfect for hospitality professionals seeking dynamic roles in a fast-paced environment. Apply today and become part of Sacramento's premier hospitality destination!
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage front desk operations including check-ins, check-outs, and reservation management
- Coordinate housekeeping services to maintain impeccable room standards
- Handle guest inquiries, complaints, and special requests with professionalism
- Collaborate with maintenance and F&B teams for seamless operations
- Uphold brand standards and safety protocols consistently
- Assist with event setup and guest functions as needed
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Valid California driver's license (for some roles)
- Ability to lift 25 lbs and stand for extended periods
- Excellent problem-solving and conflict resolution abilities
- Professional appearance and positive attitude