Job Description
Join the vibrant hospitality scene in New York with our premium hotel! We're seeking dedicated Hotel Staff members to deliver exceptional guest experiences while enjoying the benefit of weekly pay. At Grand Plaza Hotel, we value teamwork, professionalism, and career growth opportunities. Discover why our staff consistently ranks us among the top employers in NYC's hospitality industry.
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and food & beverage operations
- Maintain immaculate facilities and ensure compliance with health/safety standards
- Process reservations, check-ins/check-outs with precision using hotel management systems
- Collaborate with cross-departmental teams to resolve guest inquiries efficiently
- Assist with event setup and banquet services for high-profile NYC clientele
- Uphold brand standards through consistent attention to detail in all interactions
- Contribute to a positive work environment through proactive communication
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Valid NYC Food Handler's Certificate (if assigned to F&B)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in hotel management software (Opera, etc.)
- Strong attention to detail and service-oriented mindset
- Ability to lift 25 lbs and stand for extended periods