Job Description
Join our award-winning Orlando hotel team and enjoy the stability of weekly pay while delivering exceptional guest experiences! We're seeking passionate hospitality professionals to join our vibrant team at the Grand Orlando Resort. Benefit from competitive wages, comprehensive training, and a supportive work environment in Florida's tourism capital. Apply today and start your rewarding career in hospitality!
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage check-in/check-out processes efficiently using hotel software systems
- Handle guest inquiries, resolve complaints, and ensure satisfaction
- Coordinate with housekeeping, maintenance, and dining departments
- Maintain accurate records of reservations, payments, and guest preferences
- Uphold strict cleanliness and safety standards in public areas
- Assist with special events and VIP guest arrangements
Qualifications
- Minimum 1 year hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficiency in hotel management software (e.g., Opera, PMS)
- Basic math and cash handling abilities
- Valid Florida driver's license may be required for some roles
- Ability to stand/walk for extended periods
- High school diploma or equivalent