Job Description
Join our award-winning team at Grand Hotel Portland as a Front Desk Agent and experience the future of hospitality with daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying the flexibility of same-day compensation. As a cornerstone of our operations, you'll be the first point of contact for international travelers and local guests alike, creating memorable moments that define Portland's vibrant hospitality scene.
Why Choose Us?
- Daily pay via our secure payroll system – no more waiting for weekly checks!
- Comprehensive training in industry-leading reservation systemsOpportunities for career advancement within our growing portfolio
- Complimentary hotel discounts and exclusive local perks
Responsibilities
- Manage guest check-in/check-out processes with speed and precision
- Handle reservations, modifications, and payment processing
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing information
- Upsell hotel amenities and local attractions
- Process daily financial transactions and reports
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with Opera or similar PMS systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic mathematical aptitude for handling cash
- Multilingual capabilities (Spanish/Japanese preferred)
- Valid Oregon Food Handler's card
- Positive attitude with natural hospitality flair