Job Description
Join our award-winning downtown Charlotte hotel and experience hospitality with a difference! We're seeking energetic Hotel Associates to deliver exceptional guest experiences with the unique benefit of daily pay. No more waiting for payday – work today, get paid tonight! Enjoy a supportive team environment, flexible scheduling, and opportunities for growth in the heart of North Carolina's hospitality capital.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Process check-ins/checkouts efficiently using hotel management systems
- Handle guest inquiries and resolve issues promptly
- Coordinate housekeeping and maintenance requests
- Assist with event setup and guest transportation
- Maintain cleanliness and organization of public areas
- Uphold brand standards and safety protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with POS systems
- Valid driver's license for valet positions (if applicable)
- Positive attitude and guest-focused mindset
- Ability to stand/walk for extended periods
- Must pass background check