Job Description
Welcome to San Jose Grandview Resort, where luxury meets opportunity. We are currently seeking dynamic individuals to join our elite hospitality team. If you are looking for a rewarding career with competitive benefits, including weekly paychecks and advancement opportunities, we want to meet you.
Experience the warmth of California hospitality while enjoying a flexible schedule and a supportive work environment. Our commitment to excellence ensures that every guest leaves with a smile, and every employee feels valued.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage front desk operations, including check-ins, check-outs, and reservation management.
- Maintain high standards of cleanliness and organization in all hotel areas.
- Assist guests with inquiries, requests, and complaints in a timely and efficient manner.
- Collaborate with housekeeping and culinary teams to ensure seamless service delivery.
- Process payments accurately and handle cash or credit transactions securely.
- Upsell hotel amenities and promote local attractions to enhance the guest experience.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in the hospitality or customer service industry is preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends, holidays, and nights.
- Proficiency in Microsoft Office and hotel management software (e.g., Opera, OpenTable).
- Ability to stand for extended periods and lift moderate weights (up to 25 lbs).
- Valid California driver's license and clean driving record.