Job Description
Join our award-winning team at Grand Plaza Hotel in Albuquerque, NM! We're seeking enthusiastic individuals with no prior experience to start their hospitality career. As a key member of our staff, you'll deliver exceptional guest experiences while working in a dynamic, supportive environment. Full training provided!
We offer competitive pay, flexible scheduling, career advancement opportunities, and a vibrant team culture. Whether you're a recent graduate or seeking a career change, this is your gateway to the thriving hospitality industry in Albuquerque.
Responsibilities
- Provide exceptional guest service at front desk, check-in/check-out processes
- Assist with housekeeping duties including room preparation and cleanliness
- Handle guest inquiries and resolve service issues promptly
- Operate hotel management systems and reservation platforms
- Maintain safety and security standards throughout the property
- Collaborate with cross-functional departments for seamless operations
- Uphold brand standards and service excellence protocols
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and willingness to learn new systems
- Physical stamina for standing/walking during shifts
- Positive attitude and commitment to teamwork
- Valid driver's license preferred but not required