Job Description
Join our award-winning hospitality team at Grand Plaza Hotels! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of Chicago. No prior experience is required—comprehensive training provided. Perfect for career changers, recent graduates, or anyone seeking a dynamic role in the thriving Illinois hospitality industry. Enjoy competitive pay, health benefits, and growth opportunities within our renowned hotel group.
Responsibilities
- Provide warm, efficient check-in/check-out services for guests
- Manage reservations and handle guest inquiries with professionalism
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Assist with luggage handling and guest requests
- Maintain pristine front desk and lobby areas
- Process payments and manage cash drawer accurately
- Resolve guest concerns promptly and escalate complex issues
Qualifications
- No experience required—training provided!
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Basic computer literacy (POS systems, reservation software)
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and commitment to guest satisfaction
- Must be authorized to work in the US