Job Description
Join our award-winning team at The Grand Orleans Hotel and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to become part of our dynamic hotel staff. Enjoy competitive pay, comprehensive training, and growth opportunities in the heart of New Orleans' vibrant tourism scene. Perfect for career changers, recent graduates, or anyone passionate about exceptional guest experiences.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out procedures and handle guest inquiries
- Maintain cleanliness and hygiene standards in guest rooms and common areas
- Operate hotel systems including reservation software and POS terminals
- Collaborate with cross-departmental teams to ensure seamless operations
- Uphold brand standards and safety protocols at all times
- Resolve guest concerns with professionalism and empathy
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Flexible availability including nights, weekends, and holidays
- Valid Louisiana driver's license preferred
- Must pass background check and drug screening