Job Description
Join our award-winning team at Grand Capital Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience for our front desk and guest services roles. Enjoy the stability of weekly pay, comprehensive training, and a supportive environment where your growth is prioritized. Located in the heart of Washington DC, you'll work alongside industry professionals while serving diverse guests from around the world.
What We Offer:
- Weekly pay (direct deposit)
- Free on-site parking
- Employee meal discounts
- Health benefits after 90 days
- Career advancement opportunities
Responsibilities
- Warmly greet and assist all hotel guests with check-in/check-out procedures
- Manage reservations and respond to inquiries via phone/email
- Operate property management systems efficiently
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service
Qualifications
- No prior experience required - we train everyone!
- Excellent communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Basic computer literacy
- High school diploma or equivalent
- Positive attitude and team player mindset
- Reliable transportation to downtown DC location