Job Description
Join our award-winning Denver Grand Hotel team! We're seeking enthusiastic hospitality professionals to deliver exceptional guest experiences. No prior hotel experience needed – we provide comprehensive training for motivated individuals. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Colorado's vibrant tourism industry. Our supportive culture values teamwork and guest-centric service.
Responsibilities
- Provide exceptional front desk service including check-in/check-out procedures
- Manage room reservations and guest inquiries via phone/digital channels
- Coordinate housekeeping services and room status updates
- Assist with luggage handling and valet services
- Maintain cleanliness and organization of public areas
- Upsell hotel amenities and dining options to guests
- Resolve guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (reservation systems)
- Ability to work flexible shifts including weekends/holidays
- Physical stamina for standing/walking during shifts
- Customer service mindset with problem-solving abilities
- Valid Colorado driver's license (if valet duties required)
- Ability to pass background check and drug screening