Job Description
Join our award-winning team at the Grand Hotel Charlotte and launch your hospitality career! We're seeking enthusiastic individuals to deliver exceptional guest experiences in our luxury downtown property. No prior experience needed – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment with top-tier benefits including health insurance and paid time off.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Manage front desk operations including check-in/check-out
- Assist with guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold cleanliness and safety standards in public areas
- Participate in daily team briefings
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills
- Strong customer service orientation
- Ability to work flexible hours (nights/weekends)
- Basic computer literacy
- Positive attitude and team player mindset
- Reliable transportation to work site
- Must pass background check