Job Description
Join our award-winning hospitality team at Grand Horizon Hotels, where we nurture talent from day one. We're seeking passionate individuals with no prior experience to kickstart their careers in the vibrant heart of Chicago. As a leader in luxury hospitality, we provide comprehensive training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, flexible scheduling, and employee benefits including health insurance and complimentary hotel stays.
Responsibilities
- Deliver exceptional guest service through personalized interactions and prompt problem-solving
- Manage front desk operations including check-in/check-out procedures and reservation management
- Maintain pristine cleanliness standards in guest rooms and public areas
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Assist with guest inquiries, local recommendations, and special requests
- Uphold brand standards in all guest-facing communications and interactions
Qualifications
- High school diploma or equivalent (current students welcome)
- Outgoing personality with exceptional communication skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and willingness to learn property management systems
- Physical stamina to stand/walk for extended periods and lift up to 25 lbs
- Team-oriented mindset with proactive problem-solving abilities
- Valid work authorization and clean background check