Job Description
Are you passionate about providing exceptional guest experiences? Grand Luxury Hotels is currently seeking enthusiastic individuals to join our dynamic team in Houston, TX. We are looking for friendly and reliable candidates who are ready to start their career in the hospitality industry.
Whether you are looking for your first job or a career change, we offer a supportive environment and comprehensive paid training for those with no prior experience. Join us in creating memorable moments for our guests every day.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor upon arrival.
- Assist with check-in and check-out procedures efficiently and accurately.
- Handle guest inquiries, requests, and complaints with patience and problem-solving skills.
- Maintain a clean, organized front desk area and lobby spaces.
- Answer phone calls and emails promptly to address guest needs.
- Collaborate with housekeeping and maintenance teams to ensure high standards.
Qualifications
- High school diploma or GED equivalent.
- No prior hospitality experience required; we will train the right candidate.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Strong attention to detail and a positive attitude.
- Must be 18 years of age or older.