Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the vibrant hospitality industry! We're seeking enthusiastic individuals with no prior experience to become part of our Richmond, VA family. Enjoy comprehensive training, flexible schedules, and opportunities for advancement. Whether you're a recent graduate or seeking a career change, we provide the perfect environment to grow while delivering exceptional guest experiences.
Responsibilities
- Deliver outstanding customer service to all hotel guests
- Manage front desk operations including check-ins/outs and reservations
- Maintain clean and organized guest areas and facilities
- Collaborate with housekeeping and maintenance teams
- Assist with event setup and special guest requests
- Uphold brand standards and safety protocols
- Process payments and handle cash transactions accurately
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Reliable transportation to work location
- Must pass background check and drug screening