Job Description
Join Grand Plaza Hotels as a Front Desk Agent and experience the excitement of Atlanta's hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences with our industry-leading weekly pay schedule. Enjoy flexible shift options while working in our downtown luxury property. If you thrive in fast-paced environments and value work-life balance, this is your opportunity to grow with a premier hotel chain.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain security protocols for guest and property safety
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient with hotel management software
- High school diploma or equivalent required
- Valid driver's license and reliable transportation