Job Description
Join our award-winning downtown Sacramento hotel and become part of a dynamic hospitality team! We're seeking enthusiastic part-time staff to deliver exceptional guest experiences. Enjoy flexible scheduling, competitive pay, and opportunities for career growth in a vibrant urban setting. Perfect for students, career changers, and hospitality enthusiasts looking to make a difference.
Responsibilities
- Provide outstanding guest service through personalized check-in/check-out experiences
- Manage room reservations and respond to guest inquiries with professionalism
- Assist with daily housekeeping coordination and public area maintenance
- Process payments and operate front desk systems accurately
- Collaborate with dining and event teams to ensure seamless guest experiences
- Resolve guest concerns promptly and maintain service standards
- Support hotel safety protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid California Food Handler Card (if assigned food service duties)
- Physical ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Positive attitude and team-oriented mindset