Job Description
Welcome to The Tampa Grand Hotel, where exceptional hospitality meets modern luxury. We are currently seeking passionate and reliable individuals to join our dynamic front-of-house team. This is a fantastic opportunity for anyone looking to kickstart a career in the hospitality industry with no prior experience required. We pride ourselves on creating a supportive work environment where every team member is trained to deliver world-class service.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently.
- Answer incoming phone calls and respond to guest inquiries and emails in a professional and timely manner.
- Maintain the cleanliness and organization of the lobby, front desk, and public areas.
- Assist with room service preparation and delivery, ensuring high-quality standards.
- Handle cash and credit transactions accurately using the property management system.
- Support the front desk team with administrative tasks and filing.
- Ensure a safe and welcoming environment for all guests and colleagues.
Qualifications
- No prior hospitality experience is necessary; we are happy to train the right candidate!
- Must be at least 18 years of age.
- High school diploma or GED equivalent.
- Must possess a friendly, approachable, and professional demeanor.
- Ability to work flexible shifts, including weekends, evenings, and holidays.
- Strong communication and interpersonal skills.
- Basic computer proficiency is a plus but not mandatory.