Job Description
Join Sacramento's premier hospitality destination! Grand Horizon Hotel is urgently hiring passionate hotel staff to deliver exceptional guest experiences. We offer competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment.
As a key member of our team, you'll contribute to our reputation for excellence while enjoying a supportive workplace culture. Apply now to become part of Sacramento's most exciting hospitality team!
Responsibilities
- Deliver exceptional guest service across all touchpoints
- Manage check-in/check-out processes efficiently
- Handle reservations and room assignments
- Address guest inquiries and resolve issues promptly
- Maintain cleanliness standards in public areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing inquiries
- Assist with luggage and guest requests
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Customer-focused mindset
- Ability to stand for extended periods
- Valid work authorization required