Job Description
Join our award-winning team at Grand Horizon Hotels in Tucson, AZ! We're urgently seeking passionate hospitality professionals to elevate our guest experience. Enjoy competitive compensation, comprehensive benefits, and a vibrant work culture in the heart of Arizona's desert oasis.
As a premier destination for business and leisure travelers, we offer exceptional career growth opportunities for dedicated individuals who thrive in fast-paced environments. Our commitment to excellence extends to our team members through ongoing training programs and advancement pathways.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out processes with precision and efficiency
- Coordinate with housekeeping team to maintain impeccable room standards
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Assist with event setup and banquet services for special functions
- Maintain accurate records of guest preferences and special requests
- Collaborate with maintenance and security teams for seamless operations
Qualifications
- Minimum 1 year hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic knowledge of hotel management systems (PMS)
- Valid Arizona driver's license (if required for position)
- Ability to lift 25 lbs and stand for extended periods
- Food Handler's Certificate (for food service roles)
- Customer service certification or equivalent training