Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We offer daily pay, comprehensive training, and a supportive environment perfect for newcomers. As the first point of contact for our guests, you'll deliver exceptional service while developing valuable customer service skills. Enjoy flexible scheduling and opportunities for advancement within our growing hotel chain.
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Answer phones and manage reservations with professionalism
- Process payments and resolve billing inquiries
- Assist guests with requests and provide local recommendations
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset