Job Description
Join Fort Worth's premier luxury hotel and ignite your hospitality career! We're urgently seeking passionate, customer-focused professionals to deliver exceptional experiences at our downtown location. With competitive benefits, growth opportunities, and a vibrant team culture, this is your chance to thrive in one of Texas' most dynamic cities. Apply today and become part of our award-winning hospitality family!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out procedures with efficiency and warmth
- Maintain pristine guest rooms and public areas to brand standards
- Coordinate with housekeeping, maintenance, and dining teams for seamless operations
- Resolve guest inquiries promptly and professionally
- Adhere to all safety, hygiene, and company protocols
- Support cross-departmental initiatives during peak seasons
Qualifications
- Minimum 1 year hotel or luxury customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Valid Texas Food Handler's certification (for F&B roles)
- Proficiency in hotel management systems (Opera, etc.)
- Attention to detail and problem-solving mindset
- Ability to lift 25 lbs and stand for extended periods
- Positive attitude and commitment to teamwork