Job Description
Join our award-winning waterfront resort in the heart of Long Beach! We're urgently seeking passionate hospitality professionals to elevate our guest experience. Enjoy competitive compensation, flexible scheduling, and career advancement opportunities in a stunning oceanfront setting. Perfect for career-driven individuals seeking stability in California's thriving hospitality industry.
Responsibilities
- Deliver exceptional guest service across all touchpoints
- Manage check-in/check-out procedures efficiently
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve issues promptly
- Maintain accurate reservation and billing records
- Upsell resort amenities and services
- Adhere to safety and sanitation protocols
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Basic computer literacy (POS systems)
- Valid California driver's license preferred
- Fluent English; bilingual a plus
- Positive attitude under pressure
- High school diploma or equivalent