Job Description
Join our award-winning luxury hotel in the heart of Oklahoma City! We're urgently seeking passionate hospitality professionals to elevate our guest experience. With competitive pay, comprehensive benefits, and rapid advancement opportunities, this is your chance to thrive in Oklahoma's booming tourism sector. Apply today and become part of our dynamic team!
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve complaints promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Upsell premium services and amenities
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Oklahoma driver's license (if applicable to role)
- Food Handler certification (for food service positions)
- Ability to lift 25 lbs regularly
- Positive attitude with teamwork mindset