Job Description
Are you looking for a rewarding career in the hospitality industry? Downtown Detroit Hospitality Group is currently seeking enthusiastic individuals to join our dynamic team. We offer competitive wages, weekly paychecks, and a supportive work environment.
Why Join Us?
- Weekly Pay: Get paid on time, every week.
- Flexible Shifts: Choose the hours that work best for your lifestyle.
- Professional Growth: Opportunities for advancement within the hotel chain.
We are looking for friendly, reliable candidates to ensure our guests have an unforgettable stay.
Responsibilities
- Greet and welcome guests warmly upon arrival at the front desk.
- Check guests in and out efficiently using property management software.
- Answer phone calls and emails promptly, providing accurate information.
- Assist guests with luggage, directions, and local recommendations.
- Maintain a clean and organized lobby and common areas.
- Handle guest inquiries and resolve complaints with patience and professionalism.
- Process payments and manage cash transactions accurately.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in a hotel, resort, or customer service role is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, holidays, and nights.
- Must be professional, punctual, and presentable at all times.
- Basic computer literacy and proficiency with POS systems.
- Ability to stand and walk for extended periods.