Job Description
Join our award-winning downtown Detroit hotel and deliver exceptional guest experiences during high-demand weekend shifts. We're seeking passionate individuals to contribute to our vibrant hospitality team while enjoying competitive pay and flexible scheduling. Perfect for students or professionals seeking weekend work in the heart of the Motor City.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and throughout guest stays
- Manage room assignments and ensure accurate billing for weekend guests
- Coordinate with housekeeping and maintenance teams for seamless operations
- Respond promptly to guest inquiries and resolve service issues
- Assist with event setup and banquet services during weekend functions
- Maintain cleanliness and organization of public areas and front desk
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends, nights, and holidays
- Basic computer proficiency for reservation systems
- Valid Michigan hospitality certification (or willingness to obtain)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset